Customer Relationship Executive
MumbaiFull-time2–6 yrs3.6 L–₹4.8 L a yearPosted 1 week ago
Mid-level customer support role at Savvy Search in Mumbai. Needs 2+ years and a BBA. Pays ₹3.6–4.8 LPA.
About the role
As a Customer Relationship Executive, you'll be the key liaison between the dealership and customers, ensuring satisfaction, addressing concerns, and driving long-term customer loyalty through personalized service. Stay updated on product knowledge and participate in training sessions.
What you'll do
- Greet customers and assist with inquiries, test drives, and vehicle selection
- Coordinate service appointments and ensure timely completion of maintenance
- Collect and analyze customer feedback to improve services
- Build and maintain strong customer relationships
What you need
- CRM
- Customer service
- MS Office
- Sales
- Problem solving