Internal Tech Support Specialist I

About the role

This is more than a job. It’s a chance to build, grow, and make a real impact! 74SOFTWARE IS is seeking a motivated Business Applications Support Specialist to join its global support organisation.

What you'll do

• Receive, analyse, prioritise, and route support tickets through the corporate support platform.• Provide first-line troubleshooting and resolution for user issues and…
• Working Hours As part of the global support organisation, you will participate in a rotating shift schedule supporting 24/5 operations
• This includes:• Working within a shift rotation to provide coverage across multiple time zones.• Performing structured shift handovers to ensure service continuity.•…

What you need

• Workday
• Troubleshooting

Good to have

• Office 365
• ServiceNow
• ERP
• HRMS
• JIRA