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Service Engineer (Customer Enginner/ Sr. Customer Engineer/ Team Lead- Service and Maintenance)

PatnaFull-time4–7 yrsPosted 5 days ago

Closed

Mid-level customer support role at Schindler in Patna. Needs 4+ years and an ITI certificate or diploma.

About the role

Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally.

What you'll do

  • Take responsibility for the assigned service route and organize his time to complete the assigned visits and the specific tasks within each visit in order to maximize…
  • Respond to all call backs that are assigned in a timely manner and be available for call back coverage during regular work hours, nights, weekends and holidays
  • Keep the customer informed regarding the condition of his equipment, preventive and corrective repairs and discretionary repairs or modernizations
  • Complete all required data inputs in a diligent and honest fashion; these include time reporting, parts usage, call back reporting

What you need

  • Maintenance
  • Customer service

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