GoHighLevel (GHL) Specialist — Automation & Customer Support (Gym Business)

About the role

Seamless Assist places AI-fluent virtual assistants with growing businesses and builds the automation systems they run. We are hiring a GoHighLevel Specialist on behalf of our client, a US-based gym business. This is a fully remote role open to candidates based in India. The gym runs its lead follow-up, trial bookings, member communication, and retention campaigns through GoHighLevel.

What you'll do

• GHL Automation & Build
• Build and maintain lead nurture workflows — speed-to-lead SMS/email, trial class and intro session booking, and follow-up for leads who don't book
• Automate the member journey — class and appointment reminders, no-show follow-up, new-member onboarding, and milestone check-ins
• Run retention and reactivation campaigns — lapsed and frozen members, expiring memberships, failed payments, and win-back offers
• Set up and manage pipelines, calendars, forms, surveys, landing pages/funnels, custom fields, and tags

What you need

• Customer service
• Chat support
• Communication
• Sales
• SOP writing