Senior Manager, IT Operations – India
HyderabadFull-time8–14 yrsPosted over a month ago
Leadership IT support role at Seismic in Hyderabad. Needs 8+ years and a B.Tech, B.E. or B.Sc.
About the role
This is not a pure people-management role — it is a high-level systems administration position with a people-leadership component . The Senior Manager, IT Operations will be the final escalation point for all technical IT issues in India, personally own day-to-day operations and troubleshooting, and lead a team spanning systems administration and helpdesk/support by doing the work alongside them — not simply directing others to do it.
What you'll do
- Own day-to-day IT operations for India — infrastructure administration, incident response
- Directly manage, coach, and mentor India-based IT staff across both systems administration/integrations and helpdesk/support
- Partner closely with the Sr. Director, IT and global IT functional leads to align India execution with global IT strategy, standards, and tooling (Jamf/Intune, Azure AD
- Own local hiring, performance management, and workload prioritization for the India IT team within approved budget, consistent with the India GM operating model
- Drive local IT security posture and compliance execution (patching, endpoint management, incident response) in partnership with global Security and IT leadership
What you need
- Intune
- Troubleshooting
- Azure
- AWS
- GCP
- Incident response
Good to have
- Performance management