Customer Relationship Executive
MumbaiFull-time0–2 yrs1.8 L–₹3 L a yearPosted 1 week ago
Entry-level customer support role at Sheetal hiring Hub in Mumbai. Open to freshers; up to 2 years, with Class 12. Pays ₹1.8–3 LPA.
About the role
Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team.
What you'll do
- Managing a team of representatives offering customer support
- Overseeing the customer service process
- Resolving customer complaints brought to your attention
- Creating policies and procedures
- Planning the training and standardization of service delivery
What you need
- Customer service