Client Onboarding Expert
BengaluruFull-time1.5–5 yrsPosted 1 week ago
Mid-level customer support role at Shopdeck in Bengaluru. Needs 1.5+ years and a BBA or MBA.
About the role
D2C selling made as easy as selling on e-com marketplaces India’s D2C wave has been limited to venture-funded D2C brands today 2.The art of selling on your own website is not democratised. There are ~500k-1M sellers who can sell D2C but can at best sell on marketplaces 3.Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization
What you'll do
- Interact with 100-150 e-commerce sellers selling on platforms (like AZ/FK)
- Maintain clarity on accounts and ensure consistent follow-ups
What you need
- CRM
- Onboarding
- Sales
- Excel
- Communication
- Shopify