Customer Service Professional - High Pressure Water Mist System
VisakhapatnamFull-time5–7 yrsPosted 1 week ago
Senior customer support role at Siemens in Visakhapatnam. Needs 5–7 years.
About the role
The role involves managing follow-up and coordination for AMC contracts related to completed projects , with a strong technical understanding of High-Pressure Water Mist Systems deployed on ships/fleets .
What you'll do
- Follow up on AMC contracts for completed projects and coordinate with the client on a regular basis
- Provide technical support and coordination for High-Pressure Water Mist Systems deployed on ships/fleets
- Prepare spare parts lists and coordinate requirements for upcoming AMC activities
- Follow up with the client on a weekly basis regarding AMC requirements and activities
- Prepare Order Confirmation (OC) for received AMC orders and coordinate/distribute the same with Procurement, Accounts, and Operations
What you need
- Customer service