Customer Services Professional
GoaFull-time5–6 yrsPosted 1 week ago
Mid-level customer support role at Siemens in Goa. Needs 5–6 years and a B.Tech or B.E..
About the role
Customer Services Professional at Siemens. Support Customer for Technical clarification and Root cause Analysis.
What you'll do
- Support Customer for Technical clarification and Root cause Analysis
- Product Training and application support at Site
- Deploys detailed knowledge and expertise about the products and application domain to improve either business operations (e.g. support for critical/important project…
- Supports acquisition activities with detailed technical knowhow on complex issues
- Adheres to and enforces the organization's internal processes and rules as well as public standards and regulations
What you need
- SAS
- SCADA
- TCP/IP
- Communication
- Root cause analysis