Senior Manager - Hire to Retire

About the role

The role is responsible for overseeing employee data management, onboarding, employee changes, offboarding, payroll governance, statutory compliance, service delivery performance, and process transformation initiatives. Accountable for operational performance, SLA/KPI achievement, payroll accuracy, service quality, employee experience, and regulatory compliance across all supported countries.

What you'll do

• Drive operational stability while ensuring scalability of services to support organizational growth and transformation initiatives
• Lead service governance forums with Regional HR, Business Leaders, Payroll Providers, Compliance, and Digital HR stakeholders
• Drive payroll risk mitigation, audit readiness, SOX and compliance controls, and continuous process reviews
• Lead resolution of complex payroll escalations, regulatory issues, and cross-functional dependencies impacting payroll delivery
• Lead standardization and simplification initiatives across countries, reducing process variations and technical debt

What you need

• HR operations
• Statutory compliance
• Talent management
• Performance management
• Onboarding
• Payroll

Good to have

• Six Sigma
• Financial reporting
• SOX
• RPA
• Root cause analysis
• Internal controls