Teamcenter Support Engineer
BengaluruFull-time4–6 yrsPosted over a month ago
Mid-level IT support role at Signify Netherlands B.V. in Bengaluru. Needs 4–6 years and a B.Sc, B.Tech or B.E..
About the role
The Teamcenter Support Engineer is responsible for supporting, maintaining, and optimizing Siemens Teamcenter PLM applications in a production environment. The role involves incident management, problem management, user support, system monitoring, troubleshooting, deployment support, and coordination with development, infrastructure, and business teams to ensure stable and reliable PLM services.
What you'll do
- Responsible for supporting, maintaining, and optimizing Siemens Teamcenter PLM applications in a production environment
- Provide L2/L3 support for Siemens Teamcenter applications
- Investigate and resolve production incidents and user-reported issues
- Monitor system health, availability, and application performance
- Perform daily health checks and troubleshoot Teamcenter server, client, and integration-related issues
What you need
- ITIL
- Troubleshooting
- Root cause analysis