Desktop Support Engineer
BengaluruFull-time2–5 yrs3 L–₹5 L a yearPosted 1 week ago
Mid-level IT support role at Simply Vyapar Apps in Bengaluru. Needs 2+ years and a B.Sc, B.Tech or B.E.. Pays ₹3–5 LPA.
About the role
We are hiring for a full time Desktop S upport Engineer who can provide enterprise-level support to customers. You should have the ability to research, diagnose, troubleshoot, and resolve the issues to the clients’ satisfaction.
What you'll do
- Install, configure, monitor & maintain computer applications & networks
- Prioritize and manage the workflow along with resolving issues related to the network
- Diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion
- Design computer systems to meet requirements of the organization or clients
- First point of contact for clients for issues concerning their computer systems and equipment
What you need
- Windows
- Troubleshooting
- Linux
- Ticketing tools
- Zendesk
- Hardware