Senior Functional Analyst(Billing)
DelhiFull-time5–9 yrsPosted over a month ago
Senior analyst role at SITA in Delhi. Needs 5+ years.
About the role
As a Senior Functional analyst, part of Billing domain, you will have a thorough knowledge of the company’s Kenan Billing system and its integration with CRM, Ordering, and Financial Systems and work directly under FCLS/Billing Domain Manager. You will have a sound understanding of SITA Billing system implemented solution under Kenan FX7 (Amdocs) and application integrations end to end view.
What you'll do
- Find us at 95% of international hubs
- Also actively contribute to the adoption of AI capabilities within the Billing Domain, supporting the evolution towards automated and intelligent billing processes
- Review and challenge Business requirements and the proposed technical solutions in coordination with the stakeholders
- Ensure, verify and maintain all relevant Billing application documentation (Functional and Technical specification, Release Notes, User Guide, Test Plan
- Support on identifying and defining Billing-related AI use cases, such as Billing anomaly detection, Revenue leakage
What you need
- Billing
- Business analysis
- ERP
- ITIL
- Shell scripting
- REST APIs
Good to have
- Telecom
- Azure
- Java
- Test cases
- CRM
- Test automation