Lead AI Analytics Engineer

About the role

We're hiring a hands-on Lead Data Analyst to own our analytics function end-to-end — building dashboards personally, mining data for insight, and making sure the reporting platforms behind them scale and stay reliable at production volume.

What you'll do

• Deep-Dive Analysis & AI-Augmented Insight : Run deep-dive analyses to surface patterns and trends
• Use Skan.ai's built-in AI/LLM and NLP capabilities to accelerate analysis of unstructured process and customer data — this is about applying AI tooling to get to insight…
• Partner with the data science team when a question needs model-level depth
• Database & Reporting Platform Ownership : Configure, tune, and scale the SQL/Superset/Power BI stack for very large data volumes. Set up monitoring and performance…
• Production Support & Capacity Planning : Troubleshoot production data and database issues, plan for capacity upgrades, perform maintenance, monitor performance

What you need

• SQL
• Analytics
• Machine learning
• LLMs
• NLP
• Power BI

Good to have

• Databricks
• Snowflake
• Tableau
• Data visualisation
• ETL
• Customer success