Assistant Manager - Credit Operations
IndiaFull-time5–8 yrsPosted 4 months ago
Senior finance role at slice. Needs 5–8 years.
About the role
You’ll be part of the team driving one of the most critical stages of the customer journey-onboarding. The Video KYC (VKYC) team ensures every verification is seamless, compliant, and built on strong risk foundations, combining speed with a customer-first approach. As Assistant Manager - Credit Operations, you’ll lead the VKYC operations team, ensuring highquality onboarding and strong compliance standards.
What you'll do
- Own end-to-end VKYC operations and ensure smooth daily execution
- Manage team performance, productivity, and quality benchmarks
- Handle escalations and optimize workload, roster planning, and SLAs
- Ensure compliance with RBI guidelines and internal KYC policies
- Identify process gaps, reduce errors, and strengthen controls
What you need
- KYC
- MIS reporting
- Excel
- Compliance
- Credit risk