Product Operations Specialist

About the role

Product Operations Specialist at Smartstream. Product analytics — analyse product usage data to understand user behaviour, feature adoption, and usage patterns across SmartStream products.

What you'll do

• Data-driven decision support — design and analyse A/B tests; help product managers frame questions the data can answer and translate findings into recommendations
• Cross-team insight — work across product groups rather than embedded in one; identify patterns, opportunities, and risks that are only visible at the organisation level
• AI adoption analytics — help measure and grow the adoption of AI-assisted development workflows across engineering
• Reporting and communication — build dashboards, reports, and narratives that make data accessible to non-analysts; present findings to product, engineering
• Engineering analytics (developing) — over time, extend into engineering flow and delivery data (e.g. Jellyfish) as a complement to product insight

What you need

• SQL
• Agile
• Python
• Pandas