Executive, Telecalling
Mumbai, BengaluruFull-time3–6 yrsPosted 2 months ago
Mid-level customer support role at Smile Foundation in Mumbai and Bengaluru. Needs 3+ years and a degree.
About the role
Maintains operations by following policies and methodology and functional changes. Keeps up quality service by adhering to organization guidelines.
What you'll do
- Conduct outbound calls to promote our organization and its fundraising campaign
- Engage with existing and new prospects in a professional and persuasive manner to secure donations and pledges
- Operating telephone equipment, automatic dialing systems, and different telecommunications technologies
- Provide accurate and compelling information about our organization’s mission, programs and impact
- Maintain the brand's ethos and also understand and value the donors requirements
What you need
- CRM
- Sales
- Communication
- Voice process
- Telecom