Consultant Systems Engineer - Networking
BengaluruFull-time10–15 yrsPosted 3 months ago
Leadership finance role at Societe Generale in Bengaluru. Needs 10–15 years.
About the role
The Service Delivery Manager is responsible for end-to-end delivery, governance, and operational excellence of Enterprise LAN services within a global banking environment. The role ensures high availability, service quality, compliance, and continuous improvement across LAN and security infrastructure, operating in a multi-vendor.
What you'll do
- Service Delivery & Operations
- Own delivery of Enterprise LAN (wired & Wi-Fi) services across global campuses
- Ensure SLA/OLA compliance, service performance, and availability
- Manage Incident, Problem, and Change processes (ITIL aligned)
- Drive critical incident management, RCA, and backlog control
What you need
- Networking
- Reporting
- Compliance
- ITIL
- Network security
- Audit
Good to have
- CCNA
- CCNP
- Firewalls
- Financial reporting
- Root cause analysis