Lead Service Analyst
BengaluruFull-time10–12 yrsPosted open since mar 2026
Leadership analyst role at Societe Generale in Bengaluru. Needs 10–12 years.
About the role
Lead Service Analyst at Societe Generale. Steering of the ITIL process of Infrastructure Change Management: - Support of the Project.
What you'll do
- Reporting, identifying gaps with good analytical skills
- Acting as escalation point for all customer / stakeholder queries
- Change management, participation in hiring process, build strategy for identified gaps enabling smoother operation
- Participate in project transitions
- Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring
What you need
- Dashboarding
- ITIL
Good to have
- Stakeholder management