QA Analyst
BengaluruFull-time3–5 yrsPosted 2 days ago
Mid-level QA and testing role at Societe Generale in Bengaluru. Needs 3–5 years and a B.Com.
About the role
QA Analyst at Societe Generale. Perform quality review of customer files that have been completed and reviewed by a team’s specific QC.
What you'll do
- Perform quality review of customer files that have been completed and reviewed by a team’s specific QC
- Provide resolution in case of any disagreement while performing QA
- Perform QA based on the defined QA framework for sample size and create error logs identifying knowledge gaps between QC Analysts and analysts. Coordinating with…
- Reporting on quality aspects - categories and types of errors, error severity, etc
- Provide weekly updates to all Function leads on the quality observations
What you need
- Root cause analysis
- Due diligence
- KYC