Call Center Executive
IndiaFull-timeFresherPosted 3 months ago
Entry-level customer support role at Sodani Hospitals & Diagnostics. Open to freshers with Class 12.
About the role
We are looking for a polite, customer-focused, and energetic Call Center Executive to join our team. The candidate will be responsible for handling inbound and outbound calls, assisting customers with their queries, scheduling appointments, and providing excellent customer service.
What you'll do
- Handle inbound and outbound customer calls professionally
- Respond to customer inquiries and resolve complaints
- Schedule, reschedule, and confirm appointments
- Maintain accurate customer records and call details
- Coordinate with internal departments for customer support
What you need
- Customer service
- MS Office
- Communication
- Voice process