Customer Service Executive
Vasai, VirarFull-time2–5 yrsPosted 2 months ago
Mid-level customer support role at Speciality Value Lighting & Designing in Vasai and Virar. Needs 2+ years and a B.Tech or B.E..
About the role
We are looking for a patient, proactive, and solutions-oriented Customer Service Executive to serve as the primary point of contact for our clients. You will handle inquiries, resolve issues regarding orders or technical complaints, and ensure a seamless experience from post-purchase to final delivery.
What you'll do
- Handle inquiries, resolve issues regarding orders or technical complaints, and ensure a seamless experience from post-purchase to final delivery
What you need
- Customer service
- Escalation handling
- Team management
- Complaint handling