Technical Incident Manager
ChennaiFull-timeMid levelPosted 1 week ago
Mid-level cybersecurity role at Srmtech in Chennai.
About the role
Technical Incident Manager at Srmtech. Serve as Incident Commander for Sev 1–4 incidents, owning coordination.
What you'll do
- Serve as Incident Commander for Sev 1–4 incidents, owning coordination
- Communication, and resolution from declaration to closure
- Perform initial triage — gather basic diagnostics, follow runbooks — then escalate to the
- Right owner with a clear summary of findings and impact
- Own the incident retro process: scheduling, facilitating blameless postmortems, and
What you need
- Incident response
- Root cause analysis
- JIRA
- Confluence
Good to have
- ITIL