Specialist, Collection

About the role

08 The Team: The Invoice to Cash Collections team handles the key function of client outreach on issued invoices with open balances to identify, address, escalate and resolve any potential disputes that are delaying payment of the invoice by the calculated due date to avoid delinquency. In addition to that, the team sends and receives a large volume of internal and external phone calls and emails that need to be addressed.

What you'll do

• Core Collections & Account Execution
• Execute the daily Collections process, focusing on timely follow-up for outstanding invoices and resolution of basic client issues
• Maintain complete, accurate control of client emails and list of open issues, clearly documenting actions for end-to-end closure

What you need

• Reporting
• Collections