Senior Manager Cash Operations

About the role

To Assist in manage the operations of the Cash Management Operations i.e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing, and billing, CoE, LM) in ensuring consistent delivery of high-quality services to customers and meeting objectives set by the Group using available resources allocated while maintaining operational risk to an accepted level

What you'll do

• Manage teams in building a stronger relationship with our clients and customers
• Manage initiatives to innovate and digitize their processes as well as intensifying collaboration across the network
• Accelerate new generation of leaders
• Manage all initiatives to get more fit and flexible in the way we work
• Maintain a close working relationship with the customers to ensure that service issues are promptly escalated and acted upon

What you need

• Reporting
• Treasury
• Operational risk
• AML
• Process improvement
• Customer service

Good to have

• Learning and development
• Bug tracking
• Talent management
• Reconciliation