Lead IT
ThoothukudiFull-time3–7 yrsPosted 1 week ago
Mid-level software engineering role at STL (Sterlite Technologies) in Thoothukudi. Needs 3+ years and a B.Sc, B.Tech or B.E..
About the role
Responsible for leading the overall IT team or module in a particular location, specialized It function, implementing programs and managing escalations raised by Supports.
What you'll do
- Manages all activities required for licensing, contracts with dealers, user records, etc
- Responds to complex enquiries regarding IT issues from the business and resolves escalated complaints at a location
- Performs routine activities like software installation, upgradation, bug fixing, etc., along with managing exceptions which cannot be resolved by IT Support
- Responsible for IT asset management at a particular location
- Implements plans proposed by Group/Functional IT Head at a particular location