Senior Coordinator - Payment Investigations
BengaluruFull-time2–5 yrsPosted 1 week ago
Mid-level banking role at StoneX Group in Bengaluru. Needs 2+ years.
About the role
The Bangalore Operations team is a core part of our Global Operation and is responsible for critical aspects of the payment lifecycle, including payment execution, payment investigations, tracking and exception handling.
What you'll do
- Establish and maintain relationships with the SFL’s correspondent and agent banks in order to ensure delivery of payments and to resolve any issues within stringent…
- You should be comfortable with rapid pace of change in order to address all aspects of investigations and effectively assess and address any scenarios
- Close interaction with the business (Front Office, Sales and Middle Office) in order to ensure a seamless and quality service to the client
- Build and maintain relationships with our correspondent banks (in English or Spanish) Initiating return of funds by capturing manual payments in SAA To ensure that…
- Accept and adhere to all written procedures Comply with all applicable company, regulatory and internal compliance requirements
What you need
- Excel
- Sales
- Compliance
- Swift
- PowerPoint
- Risk management