Head of Growth and Operations

About the role

You will run the business day-to-day on everything that doesn't require physical presence. On-ground Field Growth Operators (one per emirate) handle games, hosts, venues and players in person. You own strategy, data, growth, systems, and the operating rhythm. You report directly to the CEO and are the second-most senior person in the business.

What you'll do

• P&L visibility and margin management
• Weekly and monthly KPI reviews; health of the business
• Competitive analysis and product positioning
• Membership + Unlimited Pass performance management
• Paid acquisition and marketing spend allocation

What you need

• GST
• Coordination
• SOP writing
• Reporting
• SEO
• Performance management

Good to have

• User flows