Banking and Financial Services Support

About the role

We're looking for a detail-oriented and professional Banking and Financial Services Support specialist to join our team in Hyderabad, India. In this role, you will provide comprehensive support to our banking and financial services operations, ensuring exceptional customer service while maintaining the highest standards of accuracy and compliance.

What you'll do

• Provide responsive customer support for banking and financial services inquiries via phone, email, and in-person interactions
• Process customer transactions, account inquiries, and service requests with accuracy and attention to detail
• Assist customers with account opening, maintenance, and closure procedures
• Maintain organized and accurate records of all customer interactions and transactions
• Identify and resolve customer issues and complaints in a timely and professional manner

What you need

• Compliance
• Customer service