Sr. Associate - Sales & Retention
MumbaiFull-time1–5 yrsPosted 1 week ago
Mid-level sales role at Sutherland in Mumbai. Needs 1+ years and a diploma or Class 12.
About the role
This role combines C ustomer S upport and I nbound S ales . You will help customers solve issues, answer questions, and recommend the right solutions to meet their needs. You will support users of the largest creative software platform in the world , helping them get the most out of their tools while delivering a great customer experience, while helping grow revenue .
What you'll do
- Customer Profiling & Drive Experience: Identify potential customers in real time
- Answer questions and solve issues with the creative software products
- Provide friendly and empathetic support
- Aim to resolve customer needs during the first interaction
- Product Demonstrations & Expertise: Deliver solution-focused demos, stay updated on creative software offerings
What you need
- Sales
- Communication