Manager - Learning & Development (Frontline Capability Development)
BengaluruFull-time5–7 yrsPosted over a month ago
Senior HR role at Swiggy in Bengaluru. Needs 5–7 years and a BBA or MBA.
About the role
Manager - Learning & Development (Frontline Capability Development) at Swiggy. Onboarding & Bootcamps.
What you'll do
- Design and deliver structured Sales and Ops Bootcamps (immersive programs) for new hires, covering product knowledge, sales and ops processes, systems
- Develop role-specific onboarding journeys integrating classroom, simulations, and digital modules
- Ensure time-to-productivity metrics for new hires are accelerated through bootcamps
- Design and execute OJT plans for new hires, including call shadowing, joint field visits, and real-play exercises
- Partner with new joiners to ensure structured feedback loops and coaching checkpoints during the first 60 days
What you need
- Learning and development
- Onboarding
- B2B sales