Event Operations Specialist

About the role

As an Event Operations Specialist at Swiss Re, you'll be at the heart of how we bring our events to life, from intimate client roundtables to large-scale hybrid conferences. You'll own the operational engine that powers our events: managing registrations, building and executing event emails, producing virtual sessions, and ensuring every data point is accurate and every deadline is met.

What you'll do

• Manage registration workflows for in-person, virtual and hybrid events, including invitations, confirmations, cancellations and waiting lists
• Build, test, schedule and deliver Event Marketing Emails , including attendee journey and event promotion communications, using agreed content
• Track email delivery and engagement, maintain accurate data and support timely event reporting, resolving issues where possible and escalating when needed
• Maintain accurate event records , registration forms, event pages and attendee lists, upholding high standards of data quality throughout the event lifecycle
• Set up and produce virtual and hybrid events , coordinating speaker access, supporting rehearsals and managing live session logistics including recordings

What you need

• Reporting
• Process improvement
• Email marketing
• CRM
• Marketing automation
• Salesforce

Good to have

• Branding