Clinical Operations Manager, FSP 360, India, Home Based
GurugramFull-timeMid levelPosted 1 week ago
Mid-level pharma role at Syneos Health in Gurugram.
About the role
Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals.
What you'll do
- Customer Delivery and Success
- Develops and fosters strong, collaborative relationships with customers
- Solicits feedback from customer PoC (s) for continuous improvement of service delivery and to strengthen customer relationships on an individual or (PoC)…
- Responsible for delivery and compliance with agreed-upon KPIs in relation to daily activities of their team members
- Responsible for headcount management, in relation to their own team, to ensure resource needs are identified and addressed in a timely fashion. Responsible for creation…
What you need
- Clinical research
- SOP writing
- Documentation
- Customer success