Customer Service Manager - Full Time
BengaluruFull-time5–8 yrsPosted 1 week ago
Senior customer support role at Talent Zone Consultant in Bengaluru. Needs 5–8 years.
About the role
5-8 Years Location: Bangalore Hiring Company: Talent Zone Consultant Brief JD: We are hiring a Customer Service Manager to lead customer support operations, impr Customer Service,Customer Support,Customer Experience,CSAT,SLA,TAT,Escalation Management,Team Management,CRM,MIS,Service Operations,Process Improvement,Quality Management,Voice Process,E-commerce,BFSI
What you need
- Customer service
- CRM
- Voice process
- Escalation handling
- MIS reporting