Domino Platform L3 Support / Development Engineer
RemoteFull-time7–10 yrsPosted 1 week ago
Senior IT support role at Talproindia. Needs 7–10 years. Hybrid.
About the role
We are seeking an experienced Domino Platform L3 Support / Development Engineer to provide advanced technical support and engineering expertise for the Domino Data Lab platform . The role is focused on ensuring platform stability, performance, availability, and reliability for enterprise-scale Data Science, Advanced Analytics, and AI/ML workloads , particularly in a life sciences or pharmaceutical environment .
What you'll do
- L3 Platform Support & Incident Management
- Provide Level-3 support for complex Domino Data Lab platform incidents escalated from L1/L2 teams
- User access and environment issues
- Perform detailed root cause analysis (RCA) and implement permanent fixes for recurring issues
- Ensure incidents and service requests are handled in line with defined SLAs and KPIs
What you need
- Troubleshooting
- Machine learning
- Git
- Root cause analysis
- AWS
- Kubernetes
Good to have
- Azure
- Python
- Docker
- R