Service Desk (French)
BengaluruFull-time3–5 yrs10 L–₹30 L a yearPosted 1 week ago
Mid-level IT support role at Talproindia in Bengaluru. Needs 3–5 years. Pays ₹10–30 LPA.
About the role
We are seeking a highly skilled and motivated Multilingual Support Specialist with excellent communication skills in French. The candidate will be responsible for providing Level-2 support and service desk operations. They should be able to handle team responsibilities, meet deadlines, and solve complex problems with creative solutions.
What you'll do
- Provide proficient support in French language for service desk operations
- Translate between French and English as needed
- Manage Incident and Service Request Management efficiently
- Understand and follow 24X7 support models
What you need
- Active Directory
- Office 365
- Hardware
- Troubleshooting