Service Desk (Global Command Centre)
MumbaiFull-time4–6 yrs10.5 L a yearPosted 1 week ago
Mid-level IT support role at Talproindia in Mumbai. Needs 4–6 years. Pays ₹10.5 LPA.
About the role
Shift Assistant Engineer - Data Centre Operations
What you'll do
- Perform 24x7 command centre duties, including monitoring critical systems and responding to customer requests
- Ensure adherence to Data Centre Policies, Standards, and Processes
- Handle emergency escalations and reporting when system abnormalities occur
- Attend to customer work requests promptly and track their progress
- Assist in incident investigation and resolution by reviewing system logs
What you need
- VMware
- Troubleshooting
- Windows
- Linux
- SOP writing
- AWS
Good to have
- PowerPoint
- Azure