Senior Manager - Enterprise Computing
BengaluruFull-time10–15 yrsPosted 1 week ago
Leadership finance role at Tata AIA Life Insurance in Bengaluru. Needs 10–15 years and a B.Tech, B.E. or B.Sc.
About the role
The person will be responsible for managing and ensuring smooth IT operations across the assigned zone/region. The role will oversee end-user support, service desk operations, access management, stakeholder engagement, incident escalation handling, governance, and operational excellence to ensure high availability and business continuity of IT services
What you'll do
- Responsible for managing and ensuring smooth IT operations across the assigned zone/region
- Manage end-to-end IT operations across the assigned zone/region
- Ensure uptime, stability, and performance of IT infrastructure, applications, networks, and end-user computing
- Drive operational efficiency and adherence to IT policies, standards, and SLAs
- Coordinate with central IT teams, vendors, and local business units for seamless operations
What you need
- Reporting
- ITIL
- Compliance
- Audit
- Root cause analysis