Vice President - Enterprise Computing
ThaneFull-time15–18 yrsPosted 1 week ago
Leadership IT support role at Tata AIA Life Insurance in Thane. Needs 15–18 years and a B.Tech, B.E. or MBA.
About the role
Vice President – Enterprise Computing (IT Infra Service Delivery Lead) Identify area of automation and optimization. New technology and tools implementation. Setup and drive IT Support org structure. Vendor and contract Management. Launch new IT support initiatives. Interface with back-end Teams to provide timely solutions for new requirements.
What you'll do
- Identify area of automation and optimization
- Provide data driven analysis to management about key improvement and opportunity area
- Drive compliance and interface for all internal and external audit
- Drive new tool adoptions by launching new campaign and coordinate with user functions
- Ensure PAN India uninterrupted IT support
What you need
- Active Directory
- ServiceNow
- Hardware
- Windows
- Linux
- Azure
Good to have
- JIRA
- DLP
- Freshdesk
- Prometheus
- Grafana
- Root cause analysis