Associate - CRM - Service Quality - RFB - Mumbai - Lodha (I-Think Techno Campus) - B wing - J Grades
MumbaiFull-timeFresherPosted 1 week ago
Entry-level customer support role at Tata Capital in Mumbai. Needs a degree.
About the role
Demonstrate proficiency in attention to detail Problem solving, business analysis and quantitative skills.
What you'll do
- Attend & resolve complaints received from regulatory authorities
- Respond to regulatory authorities on all queries raised by them and liaison with various regulatory authorities
- Attend & resolve all queries raised by the Internal Ombudsman
- Attend & resolve escalation emails written to senior leadership of the organization
- Resolve and respond through call & email to customer requests/complaints related to various products and services
What you need
- CRM
- Sales
- Problem solving
- Business analysis