Customer Service - Digital Sales - Housing - DS - Sales - Thane - Pinak Galaxy - J Grades
ThaneFull-time1–2 yrsPosted 5 days ago
Junior customer support role at Tata Capital in Thane. Needs 1–2 years and a degree.
About the role
Collaboration with various internal / external teams (Contact Center, Internal Business teams, Aggregators) to ensure timely service to all customers seeking a mortgage product Meet & exceed business targets in terms of profitability, optimum product mix and quality of sourcing Zero error in adherence to policies and systems as specified
What you'll do
- Achieving business targets as laid down by acquiring new client relationships through the multiple Digital journeys
- Execute all activities / campaigns as planned by the respective Digital Sales Manager
- Meet & exceed business targets in terms of profitability, optimum product mix and quality of sourcing
- Meet & exceed customer acquisition targets
- Meeting sales targets for HL products in the assigned territory
What you need
- Customer service
- Sales
- MIS reporting
- Statutory compliance
- Cross-selling
- Salesforce