Customer Service Executive - Car Finance - New Car - PV - Kolkata - Srijan Tech Park - CSE
West BengalFull-timeJunior levelPosted 1 week ago
Junior customer support role at Tata Capital in West Bengal. Needs a degree.
About the role
With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement
What you'll do
- Perform the following under the guidance/direction of Supervisor/Manager
- Collect the documents from Customers and validate as per the organization norms
- Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager
What you need
- Customer service
- SOP writing
- Cross-selling