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Customer Service Executive - Two Wheeler Loans - Vriddhi - Rewa - Ashirwad Complex - CSE

Madhya PradeshFull-time0–3 yrsPosted 5 days ago

Junior customer support role at Tata Capital in Madhya Pradesh. Open to freshers; up to 3 years, with a degree.

About the role

To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements

What you'll do

  • Ensure the achievement of disbursement targets of retail loan product with minimum delinquency
  • Identify target areas for prospective business
  • Ensure the number of log in along with disbursement
  • Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
  • Execute sales promotion activities to build customer interest in the TCFSL brand

What you need

  • Customer service
  • Two-wheeler
  • Sales
  • Cross-selling

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