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Customer Service - Sales - UCV Finance - Motor Finance - Sales - Siliguri - Saharan House - CSE

West BengalFull-timeJunior levelPosted 1 week ago

Customer support role at Tata Capital in West Bengal.

About the role

Customer Service Executive are responsible for managing expectations and developing business solutions for their organizations. They are in charge of creating effective business plans to generate more revenue, increase brand loyalty and improve customer satisfaction

What you'll do

  • Generates lead for deals through interactions with DSE or through channel partners/open market
  • End to end customer relationship management including explaining product offerings and resolving sales queries
  • Cross-selling product offerings to customers
  • Goes beyond their day to day work to assist customers in a positive manner
  • Maintaining relationship with assigned dealer

What you need

  • Customer service
  • Sales
  • Channel sales
  • Cross-selling

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