Senior Manager(L5) - Std- Customer Support Manager
ChennaiFull-time3–7 yrsPosted 3 weeks ago
Mid-level customer support role at Tata Motors in Chennai. Needs 3+ years and a B.Tech or B.E..
About the role
Senior Manager(L5) - Std- Customer Support Manager at Tata Motors. Resolve customer issues, drive service and spare parts revenue in service network in order to drive high customer satisfaction and after sales revenue through service….
What you'll do
- Resolve customer issues, drive service and spare parts revenue in service network in order to drive high customer satisfaction and after sales revenue through service…
- 7 to 8 workshops (dealerships & TASS) in a state,15 to 20 Key accounts & STU( State Transport Undertaking)
What you need
- Customer service
- Sales
- Problem solving