Barista

About the role

Get to know us and you will see: we are so much more than what we brew. We call our employees partners because we are all partners in shared success. We make sure everything we do is through the lens of humanity—from our commitment to the highest-quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.

What you'll do

• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
• Welcomes and connects with every customer, anticipates customer and store needs by constantly evaluating environment and customers for cues by appropriately suggesting…
• Demonstrates the “Just say Yes” behavior by taking care of customer needs
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards

What you need

• Customer service
• Communication