Team Member - Priority Support Center
HyderabadFull-time1–2 yrsPosted 2 days ago
Junior customer support role at Tata Teleservices Career Portal in Hyderabad. Needs 1–2 years and a diploma.
About the role
Team Member - Priority Support Center at Tata Teleservices Career Portal. Responsible for handling transactions (Calls/emails/) in an operations of an integrated (calls/emails/complaints) contact center for Voice & Data products.
What you'll do
- Responsible for handling transactions (Calls/emails/) in an operations of an integrated (calls/emails/complaints) contact center for Voice & Data products
- Responsible for handling personal KPIs/KRAs
- Team player, Tech Savvy
- Responsible for high level of customer focus
- Having a strong hold on telecom products of leased line and voice products
What you need
- Customer handling
- Telecom
- Cloud security
- IoT
- Communication