Customer Service New Associate
MumbaiFull-timeFresherPosted 2 weeks ago
Entry-level customer support role at Teamlease Digital in Mumbai.
About the role
Key ResponsibilitiesHandle majority voice interactions (calls) along with supporting chat and email channels as needed.Log and document incidents accurately; ensure timely follow-up, tracking, escalation, and closure.Collaborate with cross-functional support teams to resolve requests efficiently.Maintain a customer-centric approach focusing on live communication (primarily calls).
What you need
- Customer service
- Communication