Conversion and Retention Agents
RemoteFull-time1–2 yrsPosted open since apr 2025
Junior customer support role at TechBiz Global GmbH. Needs 1–2 years. Remote.
About the role
We’re seeking dynamic Conversion and Retention Agents to join a fast-paced, high-energy sales environment in the Capital Market and iGaming sectors. Turn leads into clients and keep them engaged and trading.
What you'll do
- Engage new leads, convert them into active clients
- Maintain strong relationships with existing clients
- Upsell and cross-sell financial products or services
- Provide high-level client support to boost retention
- Meet and exceed KPIs in a performance-driven setting
What you need
- Upselling
- Cross-selling
- Sales
- Communication