IT Service Desk Analyst II
GurugramFull-time1–2 yrsPosted 3 weeks ago
Junior IT support role at Teleperformance (TP) in Gurugram. Needs 1–2 years.
About the role
Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users’ problems, queries or complaints.
What you'll do
- Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems
What you need
- Hardware